These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://www.theonehorse.com (the “Site”) and your purchase of any products from One Horse, LLC (“One Horse,” “we,” “our,” or “us”). Please read these Terms carefully.

By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Site or purchase from us.

These Terms include a binding arbitration provision and class-action waiver (Section 18) that affect your legal rights. Please read them carefully.

1. Eligibility

You may use the Site and purchase from us only if you:

• Are at least 18 years of age (and at least 21 where required for the product you are purchasing);
• Are legally permitted to purchase, possess, and receive firearms, ammunition, and related products under all applicable federal, state, and local laws;
• Are not a person prohibited from receiving or possessing firearms or ammunition under 18 U.S.C. § 922(g), § 922(n), or any other federal, state, or local law; and
• Are purchasing for yourself or as a lawful gift, and not as a “straw purchaser” on behalf of any other person.

By placing an order, you certify that all of the above statements are true. Providing false information is a federal crime.

2. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate any account at our discretion, including for suspected fraud, unlawful activity, or violation of these Terms.

3. Firearms Compliance and Buyer Responsibility

Firearms, ammunition, suppressors, and certain components and accessories are heavily regulated. You are solely responsible for knowing and complying with all federal, state, county, and municipal laws that apply to your purchase, possession, and use.

• All firearms are shipped only to a licensed Federal Firearms License (FFL) holder in your state, who will complete the transfer to you after conducting any required background check and verifying your eligibility, age, and identity. We do not ship firearms directly to non-licensed individuals.
• You are responsible for selecting a valid FFL and for any fees that dealer charges to complete the transfer. Transfer fees are set by the receiving dealer and are not paid to or controlled by One Horse.
• You are responsible for confirming a product is legal in your jurisdiction before ordering. This includes, without limitation, restrictions on so-called “assault weapons” and regulated features, magazine capacity limits, suppressors and other National Firearms Act (NFA) items, forced reset selectors and similar trigger devices, and barrel and overall-length requirements.
• If your chosen FFL declines to complete a transfer, or if a transfer cannot lawfully be completed, the firearm may be returned to us and the order treated under Section 8 (no refund of shipping or transfer costs, and the product remains subject to our all-sales-final policy).

State Shipping Restrictions

We reserve the right, in our sole discretion, to refuse, cancel, or restrict any order or shipment to any state, county, or city where the product is restricted, prohibited, or otherwise non-compliant — including, as applicable, jurisdictions with assault-firearm bans, feature restrictions, magazine limits, or restrictions on regulated trigger devices, suppressors, or other NFA items. We are not liable for any loss resulting from such a refusal or cancellation, and you remain responsible for confirming legality before ordering.

4. NFA Items, Suppressors, and Regulated Devices

• Suppressors and other NFA items (including products in our RYN line) require ATF approval and a transfer through a licensed dealer/SOT, payment of any applicable tax, and completion of the federal registration process. Estimated wait times are outside our control.
• Once an NFA transfer or registration process has begun, the item is non-cancellable and non-refundable.
• Forced reset selectors and similar trigger devices are subject to evolving federal and state regulation and litigation. Legal status may vary by jurisdiction and may change. You are solely responsible for confirming the device is lawful where you live before ordering, and such items are sold on an all-sales-final basis.

5. Product Information

We work to display products accurately, including descriptions, specifications, components, and images. However, we do not warrant that product descriptions, pricing, or other content is complete, current, or error-free. Components, finishes, and specifications are subject to change without notice. Colors and finishes may vary from images due to display settings.

6. Orders, Order Acceptance, and Pricing

• Your submission of an order is an offer to purchase. No order is accepted, and no contract is formed, until we confirm acceptance and the item ships. We may refuse, limit, or cancel any order for any lawful reason, including suspected fraud, eligibility concerns, legal restrictions, pricing errors, or product unavailability.
• Pricing errors. If a product is listed at an incorrect price due to a typographical or system error, we may cancel the order even after it is placed, and we will refund any amount charged for the cancelled item.
• Taxes and fees. You are responsible for all applicable sales, use, and excise taxes, including the federal excise tax (FET) where it applies. Taxes are calculated based on your shipping/transfer destination.

7. Payment

Payment is processed through our third-party payment gateway and processor (currently EBizCharge) and other PCI-compliant processors as applicable. By submitting payment information, you represent that you are authorized to use the payment method. We do not store full card numbers on our servers. We reserve the right to verify payment and identity before shipping and to cancel orders that fail verification.

8. Returns, Refunds, and Cancellations — ALL SALES FINAL

All sales are final. All products sold by One Horse are non-returnable and non-refundable, except as expressly stated below or as required by law. By placing an order, you acknowledge and agree to this policy.

Firearms, Ammunition, and NFA Items

Once a firearm has been shipped to and/or transferred by an FFL, it is, by law and for safety reasons, considered used and cannot be returned or refunded under any circumstances. Ammunition is non-returnable for safety reasons. NFA items are non-cancellable and non-refundable once the transfer/registration process has begun (see Section 4).

Order Cancellation

You may request cancellation of an order only before it has shipped. Once an order has shipped — including shipment to your selected FFL — it cannot be cancelled and is subject to this all-sales-final policy.

Limited Exceptions

We will address the following only when reported to us at [email protected] within 3 days of the FFL’s receipt of the item and before you accept transfer:

• The product was damaged in shipping;
• We shipped the wrong item; or
• The product is dead on arrival (DOA) / non-functional out of the box due to a manufacturing defect.

In these cases we will, at our option, repair, replace, or issue a refund or credit after inspection. Do not accept transfer of a firearm you believe is damaged, incorrect, or defective, as accepting transfer completes the sale and forfeits these exceptions.

Manufacturer Warranty

Products covered by a manufacturer’s warranty (including our own limited warranty, where offered) are serviced under that warranty. A warranty claim is not a basis for a return or refund of the purchase price.

Chargebacks

Initiating a chargeback in lieu of contacting us to resolve an issue is a breach of these Terms. We reserve the right to dispute invalid chargebacks and to recover associated costs, and to suspend the accounts of customers who abuse the payment dispute process.

9. Shipping, Title, and Risk of Loss

We ship to addresses and FFLs within the United States only, except where prohibited by law. Estimated ship and delivery dates are not guaranteed. Title and risk of loss for non-firearm products pass to you upon delivery to the carrier. For firearms, title and risk pass upon delivery to your selected FFL. We are not responsible for carrier delays or for delays caused by the receiving dealer, compliance review, or events beyond our control.

10. Limited Warranty and Disclaimer

Except for any express written limited warranty we or a manufacturer provides, all products are sold “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim all other warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No advice or information, whether oral or written, creates any warranty not expressly stated in these Terms.

11. Assumption of Risk and Safe Handling

Firearms and related products are inherently dangerous and can cause serious injury or death if misused or handled improperly. You assume all risk associated with the purchase, possession, handling, storage, transport, and use of any product purchased from us. You agree to:

• Read and follow all manufacturer instructions, warnings, and safety guidance;
• Handle, store, and use all products safely and lawfully, including secure storage away from minors and prohibited persons;
• Use only appropriate, compatible components and ammunition; and
• Comply with all applicable laws at all times.

One Horse is not responsible for injury, death, damage, or loss resulting from the use, misuse, modification, unsafe handling, or unlawful use of any product.

12. Limitation of Liability

To the fullest extent permitted by law, in no event will One Horse, its owners, members, officers, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, arising out of or related to the Site, these Terms, or any product, regardless of the theory of liability and even if advised of the possibility of such damages. Our total aggregate liability for any claim will not exceed the amount you paid for the specific product giving rise to the claim. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless One Horse and its owners, members, officers, employees, and suppliers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your purchase or use of any product, your violation of these Terms, or your violation of any law or the rights of any third party.

14. Intellectual Property

All content on the Site — including the One Horse and RYN names, logos, marks, taglines, text, graphics, images, video, and product designs — is owned by or licensed to One Horse and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written permission.

15. User Content

If you submit reviews, comments, photos, or other content, you grant One Horse a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute that content in connection with our business. You represent that you own or have the rights to the content you submit and that it does not violate any law or third-party right. We may remove any user content at our discretion.

16. Prohibited Uses

You agree not to use the Site to: violate any law; misrepresent your identity or eligibility; engage in fraud; introduce malware or attempt to gain unauthorized access; scrape or harvest data; interfere with the Site’s operation; or purchase products with the intent to unlawfully transfer, traffic, or export them.

17. Export Compliance

Products and technical data may be subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). You agree not to export, re-export, or transfer any product or related technical data in violation of these laws. We do not ship controlled items internationally.

18. Dispute Resolution; Binding Arbitration; Class-Action Waiver

Please read this section carefully — it affects your legal rights.

Except for claims that may be brought in small-claims court, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product will be resolved by binding individual arbitration, administered by a recognized arbitration provider under its consumer rules, and held in or near Jackson County, Indiana, or conducted remotely where available.

Class-action waiver. You and One Horse agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.

If the class-action waiver is found unenforceable, the remainder of this Section 18 will be void as to the affected claims, which will then proceed in court. Nothing in this section limits either party’s right to seek injunctive relief for intellectual-property or unauthorized-access claims.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Indiana and applicable U.S. federal law, without regard to conflict-of-law principles. Subject to Section 18, any action not subject to arbitration will be brought exclusively in the state or federal courts located in or serving Jackson County, Indiana, and you consent to their jurisdiction.

20. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date reflects the most recent version. Material changes will be communicated through the Site or by other appropriate means. Your continued use of the Site or purchase of products after changes take effect constitutes acceptance of the updated Terms.

21. General

• Entire Agreement. These Terms, together with our Privacy Policy and any purchase or transfer agreement you accept at checkout, are the entire agreement between you and One Horse regarding the Site and your purchases.
• Severability. If any provision is found unenforceable, the remaining provisions remain in full effect.
• No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

22. Contact Us

One Horse, LLC

200 North Front Street

Brownstown, Indiana 47220

Email: [email protected]

Website: https://www.theonehorse.com